Consumers should never sign blank documents. However, in some cases it is acceptable to sign incomplete documents. Since the final charges for the moving services cannot be determined until after the goods have been loaded and weighed (when based upon weight) some of the documents a consumer shipper is required to sign at the time of pick-up will be incomplete and not contain the final charges. Signing a bill of lading at the pick-up that is incomplete and does not contain the final charges is not illegal or unusual since final charges are not known at the time of pick-up. However, the estimate or revised written estimate must never be signed blank or incomplete. At the time the estimate or revised written estimate is signed it must contain an itemization of all services and the total estimated charges. A consumer shipper should never sign an estimate or revised written estimate that does not list the total estimated charges. See 49 CFR Section 375.501(d).
Consumer Protection Information:
12. Will I be asked to sign blank or incomplete documents?